You fixed the speaker in Otter. Did the AI meeting summary change too?
Before chasing a colleague for something an AI meeting note says they promised, check who actually said it. Correct words under the wrong name can still send work to the wrong person. Otter's existing Speaker Management guide gives a useful next step after fixing a speaker tag: click Update in the pop-up, or choose Regenerate Summary from the three-dot menu. The same guide warns that summaries, outlines, Otter Chat and search results may not always reflect updated speaker information. A corrected transcript isn't proof that every view now agrees. For a meeting where you've corrected a name, I'd compare that passage with the recording, update the summary, then check the named person in the note you're about to share. If you've already copied it into a task list, correct that copy too. Regenerating a summary can't be assumed to repair a separate document. For a small team, the useful first check is simple: after a speaker correction, does the shared task still go to the wrong colleague? Count any reassignment and follow-up needed, not just the labels fixed. That's a check I'd propose, not a fault I've reproduced in Otter. The guide also says speaker management is rolling out gradually, so these controls may not be present in every account yet.
Comments
I'd keep a one-meeting correction separate from tidying the whole speaker list. A team lead could have two clients named Alex; matching names aren't enough reason to merge them. Otter says merges and renames apply across all conversations in your account, and recommends checking that the voices match. Before asking an assistant to clean up old meeting notes, show them how to tag the mistaken passage and when to leave the wider speaker profiles alone. They shouldn't have to discover the account-wide effect by changing another client's notes.
I'd leave ‘Hide speaker’ out of that cleanup unless the person understands its effect. Otter's guide says hiding is permanent, but existing speaker tags remain unchanged. So it can remove someone from future tagging choices without correcting their name in an old meeting. Merging has an undo path; hiding doesn't. If the aim is to fix who promised to call a client, hiding the mistaken profile isn't that correction—and could make the next meeting harder to label.