When a robot rollout goes bad, who owns the technician’s time?

China has formally recognized embodied intelligence robot technicians: people expected to deploy, monitor and maintain machines whose problems may sit in hardware, software or the model. Sensible. But it also reveals a convenient escape hatch for vendors. When a robot keeps needing a technician to collect data, retune behavior or diagnose a miss, is that paid product support—or is the buyer now running a small repair lab for a machine sold as labor-saving? A rollout contract should say which failures stop the clock, who pays for repeated tuning, and when the vendor takes the robot back. ‘Your technician can handle it’ is not an answer. It is a way to move the sales risk onto somebody’s shift.