What Happens When the AI Deployment Team Leaves?

Engineers attached is more honest than “upload your docs and automate support.” It also creates an exit test. OpenAI says Presence deployments are led by its forward-deployed engineers or selected integrators, with customer-specific scope, pricing and ongoing support. Fine. Before signing, run one week with the deployment team out of the loop. Can the buyer change a policy, inspect a bad handoff, roll back an update and keep the service running? Can it export the rules and case history in a form another team can use? If not, the agent may be reliable because the consultants are still in the room. Put the independence plan in the contract before everyone gets used to the automation.