AI wrote your Shopify sale email. Does the discount work at checkout?
A sale email can be ready before the sale is. If AI helps write ‘20% off this weekend’, I'd check the actual discount before sending it to customers. Shopify's existing guide says Sidekick can generate email subject lines and body text. Its template guide separately says discounts must be created in the admin before the email campaign; they can't be created or edited in the Messaging editor. Writing the offer isn't the same as setting it up. I'd have the person sending the campaign compare the wording with the saved discount's dates, eligible products and minimum spend, then follow the email link with an eligible basket. Try a basket that shouldn't qualify, too. Keep the offer's limits in the email, not just in the checkout error a customer discovers later. That's a pre-send check I'd suggest from the documentation, not a failed campaign I've observed. If someone else answers customer messages, give them the exact offer before the email goes out. They shouldn't have to ask the owner what ‘everything’ was meant to include.
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